CRM - Salesforce, Dynamics, Infusionsoft, Insightly and Pipedrive
Customer Relationship Management (CRM) Systems allow teams & different departments to store, retrieve, data mine and improve the customer experience. Every customer has their profile and a history of interaction recorded in the database. The interaction can include who they spoke to on different occasions, how much they ordered, when call backs and meetings were arranged and many more features. All these features help to increase customer satisfaction, retention and increase revenues.
CRM systems can be further enhanced with Business Intelligence systems (also Big Data) to analyse and spot patterns in customer behaviour to increase retention and profits e.g. through up selling and cross selling.
CRM can be even further increased in power by Cloud Data Integrated (including workflow) with many other Cloud applications and services. Examples of CRM systems are Salesforce, Dynamics, Infusionsoft, Insightly and Pipedrive.
Benefits of CRM with Salesforce, Infusionsoft, Insightly, Dynamics, Workbooks and Pipedrive include:-
- More new business through increased up selling and cross selling
- Increased customer support & satisfaction improving profits
- Enhanced customer retention
- Improved company-wide data sharing increasing profits and reducing costs
- Increased administrative support saving time and money
- Improved business-wide information & reporting helping in strategic decisions
We have leading expertise in the following CRM systems: Salesforce, Dynamics, Infusionsoft, Insightly, Pipedrive, Salesforce.com and many more.
To further discuss CRM Systems please call 0800 804 4944.
At Cloud Precision® we have created unique and powerful solutions to deal with current and future business challenges. Our solutions are designed to help our clients increase their profitability, market agility and competitive advantage. Our solutions include cloud and management consultancy services that resolve business issues from the root cause.